معرفی خطاها در سرور های HP (سری سوم)
خطاهای سری 2xx
200 Series Error Messages
در سری سوم مقالات مرور پیام ها و خطاهای (Error Post) سرور های HP به مرور خطاهایی با سری اعداد 200 میپردازیم که بصورت خودکار توسط Self test دستگاه نمایش داده میشوند. برخی از پیامها فقط جنبه اطلاعاتی داشته و هیچ خطایی را نشان نمیدهد. تمام پیغام ها و بوق قبل از بارگیری سیستم عامل دستگاه رخ میدهد. از این رو یک سرور فقط کدهایی را تولید و نمایش می دهد که متناسب با پیکربندی BIOS و سخت افزار های نصب شده روی همان دستگاه میباشد.
برای نمایش خطاهای سرور باید صفحه نمایش کار کند. در صورت عدم نمایش تصویر به کد بوق های اعلامی از سوی سرور جهت عیب یابی گوش دهید. همچنین میتوان پیغام ها را نیز از داخل ILO دستگاه مشاهده نمود.
توجه: سرور های سری HP Proliant BL p-Class بلندگو بیپ ندارند بنابراین خروجی صدای بوق ندارند.
هشدار: برای جلوگیری از بروز مشکلات احتمالی سخت افزار یا سیستم عامل ، همیشه خطاهای سرور (Error) و اطلاعات هشدار را در مستندات سرور HP قبل از حذف، جایگزینی یا اصلاح بخوانید و علت را بررسی کنید. زیرا پس از حذف مستندات راهی برای دسترسی به خطاهای پاک شده وجود ندارد.
پیغام ها به صورت مرتب در زیر اورده شده جهت یافتن سریع تر کد خطا از ویژگی جستجو در مرورگر خود استفاده نمایید.
در صورتی که سرور HP شما به خطایی برخورده که باعث ایجاد نگرانی و یا عدم کارکرد صحیح شما شده میتوانید با کارشناسان فنی ما تماس گرفته و مشکل خود را در کوتاه ترین زمان ممکن از طریق تلفنی و یا حضوری پیگیری و برطرف نمایید.
200 Series Error Messages
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Error Message:
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201-Memory Error
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Audible Beeps:
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None
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Possible Cause:
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Memory module failure detected.
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Action:
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Run Insight Diagnostics and replace failed components as indicated.
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Error Message:
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203-Memory Address Error
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Audible Beeps:
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None
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Possible Cause:
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Memory failure detected.
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Action:
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Run Insight Diagnostics and replace failed components as indicated.
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Error Message:
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207 – Invalid Memory Configuration Detected
DIMMs installed when nocorresponding processor is detected
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Audible Beeps:
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None
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Description:
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An additional processor is required to be installed for memory to be used.
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Action:
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Populate the processor socket or remove the DIMM.
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Error Message:
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207-Invalid Memory Configuration – DIMMs must be installed in pairs orsequentially
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Audible Beeps:
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Audible Beeps: 1 long, 1 short
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Possible Cause:
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Possible Cause: The system is configured with only one FBDIMM and the system does not support single FBDIMM mode, or multiple FBDIMMs are installed but were not installed in the proper order.
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Action:
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Do one of the following:
See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – DIMMs Must be Installed SequentiallyAudible
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed DIMMs are not sequentially ordered.
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Action:
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Reinstall DIMMs in proper order. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – DIMM Size Parameters Not Supported.
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed memory module is an unsupported size. ROM update may be required.
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Action:
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Install a memory module of a supported size. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Incomplete Bank Detected in Bank X
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Bank is missing one or more DIMMs.
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Action:
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Fully populate the memory bank. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Insufficient Timings on DIMM
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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The installed memory module is not supported.
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Action:
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Install a memory module of a supported type. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Mismatched DIMMs within DIMM Bank
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed DIMMs in the same bank are of different sizes.
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Action:
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Install correctly matched DIMMs.See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Mismatched DIMMs within DIMM Bank…
…Memory in Bank X Not Utilized
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed DIMMs in the same bank are of different sizes.
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Action:
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Install correctly matched DIMMs.See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Mismatched DIMMs within DIMM Bank…
…Memory in Board X, Bank X Not Utilized.
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed DIMMs in the same bank are of different sizes.
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Action:
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Install correctly matched DIMMs.See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Unsupported DIMM in Bank x
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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One of the DIMMs in bank X is of an unsupported type.
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Action:
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Install supported DIMMs to fill the bank. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Single channel memory…
…mode supports a single DIMM installed in DIMM socket
Please remove all other DIMMs or install memory in valid pairs. System Halted.
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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DIMMs are installed in pairs, but the server is in single channel memory mode.
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Action:
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Remove all other DIMMs or install memory in valid pairs and change the memory mode in the BIOS. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Invalid Memory Configuration – Unsupported DIMM in Socket X
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Unregistered DIMMs or insufficient DIMM timings.
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Action:
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Install registered ECC DIMMs.See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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207-Memory Configuration Warning – DIMM In Socket x does not have Primary Width of 4 and only supports standard ECC
Advanced ECC does not function when mixing DIMMs with Primary Widths of x4 and x8.
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed DIMMs have a primary width of x8.
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Action:
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Install DIMMs that have a primary width of x4 if Advanced ECC memory support is required. See the product QuickSpecs or User Guide for supported memory configurations.
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Error Message:
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209-Online Spare Memory Configuration – No Valid Banks for Online Spare
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Two valid banks are not available to support an online spare memory configuration.
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Action:
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Install or reinstall DIMMs to support online spare configuration.
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Error Message:
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209-Online Spare Memory Configuration – Spare Bank is Invalid
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Installed DIMMs for online spare bank are of a size smaller than another bank.
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Action:
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Install or reinstall DIMMs to support online spare configuration.
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Error Message:
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209-Hot-add Memory Configuration – Boards must be installed sequentially.
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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Memory boards are not installed sequentially.
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Action:
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Install or reinstall memory boards sequentially.
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Error Message:
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209-Mirror Memory Configuration – Memory Sizes on boards X and Y do not match
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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The overall size of two boards participating in a mirrored configuration does not match.
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Action:
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Install or reinstall DIMMs to support mirrored mode.
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Error Message:
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209-RAID Memory Configuration – Memory Sizes on boards X and Y do not match
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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The overall size of two boards participating in a RAID does not match.
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Action:
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Install or reinstall DIMMs to support RAID mode.
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Error Message:
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210-Memory Board Power Fault on board X
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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A problem exists with a memory board powering up properly.
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Action:
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Exchange DIMMs and retest. Replace the memory board if problem persists.
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Error Message:
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210-Memory Board Failure on board X
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Audible Beeps:
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1 long, 1 short
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Possible Cause:
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A problem exists with a memory board powering up properly.
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Action:
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Exchange DIMMs and retest. Replace the memory board if problem persists.
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Error Message:
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212-Processor Failed, Processor X
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Audible Beeps:
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1 short
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Possible Cause:
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Processor in slot X failed.
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Action:
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Run Insight Diagnostics and replace failed components as indicated.
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Error Message:
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214-Processor PPM Failed, Module X
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Audible Beeps:
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None
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Possible Cause:
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Indicated Processor Power Module (PPM) failed.
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Action:
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Run Insight Diagnostics and replace failed components as indicated.
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Error Message:
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224-Power Fault Detected – Flexible LOM 1 (Lan On Motherboard)
Note: This error message applies to ProLiant Gen 8 servers only.
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Audible Beeps:
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None
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Possible Cause:
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Power to Flexible LOM failed.
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Action:
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Reseat LOM in slot. Run Insight Diagnostics and replace failed components as indicated.
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